Carlos Alberto Plata Monroy
Network & Telecommunications Engineer
Focused on ISP operations, network monitoring, and infrastructure reliability
Professional Summary
Network and Telecommunications Engineer with hands-on experience in ISP environments, network monitoring, incident management, and infrastructure troubleshooting. Focused on reliability, observability, and real-world production networks.
Core Skills & Focus Areas
Networking Protocols & Fundamentals
- •BGP, OSPF, MPLS routing protocols
- •VLANs, QoS, STP configuration
- •IPv4/IPv6 addressing and subnetting
- •VPN technologies (IPsec, OpenVPN)
Monitoring & Diagnostics
- •Network analysis: traceroute, ping, MTR
- •Traffic analysis with Wireshark
- •SNMP monitoring and alerting
- •Performance testing: iPerf, Speedtest CLI
ISP Infrastructure & Tooling
- •ONT configuration (Nokia, Huawei)
- •MikroTik and Cisco router management
- •Managed switches administration
- •Incident escalation and resolution
Work Experience
Network Support Engineer – Level 1 (ISP)
Quattrocom•November 2024 – Present
- •Monitoring and diagnostics of IP networks, analyzing latency, packet loss, and route optimization using traceroute, ping, and MTR
- •Supporting stability in BGP, OSPF, and MPLS environments
- •Configuration and troubleshooting of telecommunications infrastructure: ONTs (Nokia, Huawei), MikroTik and Cisco routers, managed switches
- •Application of networking standards: VLANs, QoS, STP
- •Optimization and escalation of critical incidents
- •VPN configuration and diagnostics (IPsec, OpenVPN)
- •Throughput and speed testing using iPerf and Speedtest CLI
- •Traffic analysis using Wireshark and SNMP
OTR Associate
Amazon Logistics•April 2024 – August 2024
- •Process automation using Excel, reducing administrative time by up to 80%
- •Operation in large-scale logistics environments using internal enterprise tools
- •Incident resolution with a strong customer service and time-critical focus
Projects
Technical projects coming soon
Certifications
Aruba Data Center Essentials
Aruba Networks
Aruba Networking Mobility
Aruba Networks
Aruba Networking Wi-Fi 7 Essentials
Aruba Networks
Volunteering
Collaborator
Robofest LATAM•March 2018 – Present
Long-term participation in science and technology initiatives. Support for robotics and educational technology events. Highlight continuity, technical community involvement, and commitment over multiple years.
Writing & Knowledge Sharing
Technical articles on troubleshooting, monitoring, and networking concepts
Technical articles coming soon